Aplicación del instrumento servqual y su interpretación
Price: € 84.79 (EUR)
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Course Description
Aplicar el instrumento servqual considerando los procesos de adecuación de los cuestionarios, así como la interpretación de resultados con el fin de generar acciones encaminadas a mejorar la satisfacción de los clientes de una organización de servicios.
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More Information
| Language | Spanish |
| Content Length | 4.00 hours |
| Vendor | Tecnológico de Monterrey |
| Course Certification | Carta de participación |
Price: € 84.79 (EUR)
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