Business Functions

Price: € 337.76 (EUR)
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Course Description

Distance learning course of 9 units

This course has FREE Online Videos Associated with it.


This course presents an introductory over-view of the study of business organisations. The course examines business organisations in terms of their missions and values, their structures and cultures and the key organisational processes which underpin business activity. Although organisations are essentially unique, they also share common features which are explored in detail. We also present a number of basic models for analysing business organisations and their performance. Business organisations can only be fully understood if we know how they interact with their environments and the course presents a number of ideas for analysing their interaction with their competitors, their markets and the wider set of prevailing circumstances which influence business performance.

Tutor Support,/b>

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included
  • All study materials
  • Study Guide
  • Full Tutor and Admin support
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    Course Outline

    Unit 1 The Nature of Organisations

    Section 1: Organisations in Business
    1.1 What is an organisation?
    1.2 What do organisations do?
    1.3 Organisations as systems

    Section 2: Organisational Growth and Structure
    2.1 Growth
    2.2 Growth in today�s business world
    2.3 Organisational structure

    Section 3: The Organisation as a Legal Entity
    3.1 Sole traders
    3.2 Partnerships
    3.3 Incorporated companies
    3.4 Charities

    Section 4: Business Functions
    4.1 Porter�s value chain
    4.2 Inbound and outbound logistics
    4.3 Operations (production)
    4.4 Sales and marketing
    4.5 Service
    4.6 Infrastructure
    4.7 Human resource management
    4.8 Research and development
    4.9 Procurement
    4.10 Management information systems

    Section 5: Organisational Culture
    5.1 National influences
    5.2 What is organisational culture?
    5.3 Culture change

    Section 6: Information
    6.1 Nature of information
    6.2 Sources of information
    6.3 Accuracy of information
    6.4 Information flows and management
    6.5 Communication
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 2 The Business Environment

    Section 1: Environmental Opportunities and Threats
    1.1 The organisation and its environment
    1.2 Environmental analysis

    Section 2: Social Environment
    2.1 Demographics and organisations
    2.2 Social structures and behaviour patterns

    Section 3: Economic Environment
    3.1 Macroeconomy and governments
    3.2 Industrial environment
    3.3 Changing economic policies

    Section 4: Political Environment
    4.1 Politics and power
    4.2 International business environment
    4.3 Environmentalism and social responsibility

    Section 5: Technological Environment
    5.1 The new industrial revolution
    5.2 New products and processes
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 3 Competition and Change

    Section 1: Stakeholders
    1.1 Who and what are stakeholders?
    1.2 Conflicting interests
    1.3 Stakeholder power

    Section 2: Market Forces
    2.1 Industry life cycle
    2.2 Porter�s five forces

    Section 3: Conducting an Environmental Analysis
    3.1 Monitoring the environment
    3.2 Using environmental information

    Section 4: Change and Competitive Advantage
    4.1 Responding to the PEST environment
    4.2 Responding to the competitive environment
    4.3 Implementing change
    4.4 Future trends
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 4 Marketing

    Section 1: Introduction to Marketing
    1.1 What is marketing?
    1.2 The marketing concept
    1.3 Marketing management

    Section 2: Markets and Customers
    2.1 Customers
    2.2 Competition
    2.3 Market segmentation
    2.4 Marketing research
    2.5 Marketing research process

    Section 3: The Marketing Mix
    3.1 What is the marketing mix?
    3.2 Products, services and benefits
    3.3 Product classification
    3.4 Product life cycle
    3.5 Product mix
    3.6 Setting prices
    3.7 Role of distribution
    3.8 Promotion
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 5 Operations and Operations Management

    Section 1: What are Operations?
    1.1 Definitions
    1.2 Transformation for the customer
    1.3 Value added

    Section 2: Running Operations
    2.1 The operations challenge
    2.2 Activities within operations

    Section 3: Design within Operations
    3.1 Product design and development
    3.2 System and process design
    3.3 Quality and quality management
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 6 Logistics

    Section 1: What is Logistics?
    1.1 Origins of logistics
    1.2 Defining logistics
    1.3 Logistics strategy and information technology

    Section 2: Logistics in Practice: a Factory Visit
    2.1 Factory tour
    2.2 Stock control systems
    2.3 Physical distribution

    Section 3: Controlling Supply: Materials Planning and Control
    3.1 Scope and purpose of materials control
    3.2 Constraints on material planning and control
    3.3 Reordering stock
    3.4 Just in time

    Section 4: Supply Chain Management and Distribution Systems 4.1 What is supply chain management?
    4.2 Relationships in supply chains and partnership sourcing

    Section 5: Strategy, Performance and Key Measures
    5.1 Logistics strategy, fit and performance
    5.2 Benchmarking
    Unit Review Activity
    Unit Summary
    References 390
    Recommended Reading
    Answers to Review Activities

    Unit 7 Human Resource Management

    Section 1: Nature of Human Resource Management and its Function
    1.1 Historical aspects
    1.2 HRM or personnel management?
    1.3 The function

    Section 2: Employee Resourcing
    2.1 What is human resource planning?
    2.2 Recruitment and selection

    Section 3: Employee Training and Development
    3.1 The training process
    3.2 Staff assessment and appraisal

    Section 4: Employee Relations
    4.1 Historical aspects
    4.2 Procedures
    4.3 Legislation and policies
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 8 Business Strategy

    Section 1: Environment, Values and Resources
    1.1 Values
    1.2 Resources
    1.3 Environment

    Section 2: Strategic Planning
    2.1 Types of business strategies
    2.2 Choosing a strategy and setting targets
    2.3 Implementing strategy
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities

    Unit 9 Business Planning and Project Management

    Section 1: Drawing up a Business Plan
    1.1 What is a business plan?
    1.2 Creating the business plan
    Section 2: Implementing the Business Plan
    2.1 Initial planning
    2.2 Creating a project plan
    2.3 Management of progress, costs and risks
    Unit Review Activity
    Unit Summary
    References
    Recommended Reading
    Answers to Review Activities
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    More Information

    Language English
    Content Length 72.00 hours
    Duration of Access Unlike other Distance Education Colleges, we impose no time limits or pressures on you to complete your course material. Your course will not expire, and it will not become invalid until you have successfully completed it.
    Instructor Self Study
    Vendor Stonebridge (Read more about Stonebridge accreditation.)
    Course Certification On completion of this course you will receive two qualifications:

    Qualification 1: Business Functions Diploma issued by Stonebridge Associated Colleges, entitling you to use the letters SAC. Dip. (Business Functions)

    Qualification 2: ASET Level 3 Business Functions Award

    All students will receive a certificate in the mail on successful completion of their course.

    Prerequisites/Audience There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
    Requirements/Materials Included This program can be accessed and completed using either PC or Macintosh computers. You'll need an Internet connection of 28Kpbs or higher, and a Web browser. There are no required textbooks.
    Price: € 337.76 (EUR)
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