Cómo medir la satisfacción de sus clientes
Price: € 84.79 (EUR)
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Course Description
Desarrollar un instrumento para evaluar la satisfacción de los clientes de una organización considerando los fundamentos de calidad en el servicio, las necesidades y expectativas de los clientes, así como las personas involucradas en la prestación del servicio
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More Information
| Language | Spanish |
| Content Length | 4.00 hours |
| Vendor | Tecnológico de Monterrey |
| Course Certification | Carta de participación |
Price: € 84.79 (EUR)
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