Negotiation and Mediation Certificate

Price: € 190.08 (EUR)
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Course Description

Distance learning course of 3 modules and 6 units

This course has FREE Online Videos Associated with it.


The aim of this course is to summarise some of the basic guidelines for untrained people who may become involved in negotiation or mediation in group conflicts whether social, economic or industrial.

Training in negotiation and mediation is aimed at helping change to come about with as little violence or industrial unrest and disorganisation as possible.

Negotiation does not guarantee peaceful or just solutions but, compared with violence, or industrial disorganisation, it offers more constructive opportunities for accommodating conflict. Violence often achieves short-term immediate success, but its destructive impact on society leaves a legacy of hatred and revenge which can inhibit or totally prevent long-term social or industrial harmony.

This course does not suggest that negotiation is the only answer in a conflict situation. It merely provides a survey of the processes of negotiation and mediation for those who would like to learn about them. An understanding of negotiation skills and techniques will be empowering in all sensitive situations.

All parties seeking to accommodate conflict constructively must bear in mind the principle that social or industrial conflicts should not be attributed to the faults of any person or group; they are the consequences of historical processes and social forces over which individuals have little influence.

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included
  • All study materials
  • Study Guide
  • Full Tutor and Admin support
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    Course Outline

    Module One - Skills and Understanding
    Unit One - Conflict and Anger
    Unit Two - Listening
    Tutor-Marked Assignment A

    Module Two - Handling Conflict
    Unit Three - Negotiation
    Unit Four - Mediation
    Tutor- Marked Assignment B

    Module Three
    Unit Five - Other Considerations
    Unit Six - Discussion And Group Work
    Tutor-Marked Assignment C - Case Study
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    More Information

    Language English
    Content Length 24.00 hours
    Duration of Access Unlike other Distance Education Colleges, we impose no time limits or pressures on you to complete your course material. Your course will not expire, and it will not become invalid until you have successfully completed it.
    Instructor Self Study
    Vendor Stonebridge (Read more about Stonebridge accreditation.)
    Course Certification Certificate in Negotiation and Mediation Issued by Stonebridge

    All students will receive a certificate in the mail on successful completion of their course.

    Prerequisites/Audience There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
    Requirements/Materials Included This program can be accessed and completed using either PC or Macintosh computers. You'll need an Internet connection of 28Kpbs or higher, and a Web browser. There are no required textbooks.
    Price: € 190.08 (EUR)
    Add to Cart

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