The eLearning Center for the eLearning Centre

This series goes beyond the basic mechanics of project management and focuses on the people side of getting projects accomplished. It helps you develop a deeper understanding of interpersonal dynamics that can make you more effective in leading a project team. Look to this series for topics such as building a team, leading a team, influencing team members across departments, communicating, documenting, and balancing multiple projects.

1. Working Across Departments
Time: 2 hours
This course provides information on how to work with diverse project teams that are drawn from multiple departments. It shows you how to examine the behavioral context of your project and the impact of the corporate structure on the project team.
Objectives

• Analyze the interpersonal and behavioral context of a project
• Manage a diverse team that includes a variety of perspectives
• Analyze the organizational context of a project
• List the key interpersonal skills involved in leading a project team
• Explain the value of self-awareness for a project manager

Topics

• The interpersonal and behavioral context
• Managing diverse perspectives
• The organizational context
• The role of interpersonal skills
• The value of self-awareness

2. Building and Leading a Team
Time: 2 hours
This course provides information on how to apply appropriate interpersonal skills as you go about building and leading a project team.
Objectives

• Explain the process of assembling a project team
• Lead a team through the beginning stages as it starts work on a project
• Describe the appropriate management style for each stage of a project
• Foster teamwork and collaboration on the project team
• Work with individual team members to get the most from them

Topics

• Building a team
• Getting the team started
• How teams evolve
• Fostering teamwork and synergism
• Getting the most from team members

3. Managing Project Stakeholders
Time: 2 hours
This course provides information on how to work with project stakeholders, which includes all the people who are involved with or affected by a project.
Objectives

• Identify internal and external project stakeholders
• Manage other project interfaces, such as regulatory agencies, organizational policies, systems, and the corporate culture
• Manage your interactions with project stakeholders
• Assess the prevailing political environment of the company

Topics

• What are stakeholders?
• Internal stakeholders
• External stakeholders
• Other interfaces
• Stakeholder management
• The political environment

4. Communicating Effectively
Time: 2 hours
This course provides information on how to communicate effectively when managing a project.
Objectives

• Develop a communications roadmap
• Select an appropriate method and medium for communicating
• List the most important communications guidelines
• Explain how to conduct high quality meetings
• List the major skills involved in effective communications

Topics

• Developing a road map
• Methods of communicating
• Communications guidelines
• Conducting high quality meetings
• Communications skills

5. Key Documentation
Time: 2 hours
This course provides information on how to develop and use appropriate documentation when managing a project.
Objectives

• Develop the initiation documents used in the early stages of a project
• Develop the planning documents used when defining intermediate work products
• Develop the execution and control documents used when completing major project tasks
• Develop the close-out documents used in the late stages to complete project work

Topics

• Initiating documents
• Planning documents
• Execution and control documents
• Close-out documents

6. Balancing Multiple Projects
Time: 2 hours
This course provides information on how to manage your time while balancing multiple projects.
Objectives

• Manage your personal schedule
• Manage a team with reliability in mind
• Assess your workload
• Apply strategies to relieve an overloaded project schedule

Topics

• Personal time management
• Managing for reliability
• What's on your plate?
• Your project portfolio
• Handling project overload